keywords: Disability, Housing modification, User satisfaction
This study examined people with physical disabilities satisfaction with modification of access to services in public housing Estates in Yola Nigeria. Thirteen variables were used to measure user satisfaction at planning, design and construction stages of the modification and Analysis of Variance (ANOVA) to compare the mean satisfaction level with modification outcomes at the three phases of the modification. Findings from the study indicate that residents were most satisfied with modification outcomes at the construction phase and overall satisfaction with modification outcomes has a significant positive correlation at p<0.01 level with the variables. The variable, “Door handles 48 inches high or less and operable with a closed fist” (rho=0.918), had the highest positive correlation with overall satisfaction level after building alterations. The study recommends user-led planning, design and construction of housing, to achieve high level of housing satisfaction especially for people with physically disabilities.